This course is taught by Laura Hyatt a cloud architect at Google and long term rockstar in the tech industry. Here is what Laura covers in this course:
As a technical founder, you successfully built your MVP to validate your market. But now, you are facing a new set of challenges as you look to scale. You can’t be the only engineer, the only support agent, and the only employee(!) forever.
This course was designed to guide you through the critical moments as you go from a fragile early stage MVP to a scalable, robust organization. Join Laura, as you learn how to refactor your architecture, hire your first engineers, document your tacit knowledge and more. If you want a deeper dive, feel free to contact me through Retinue Systems or LinkedIn.
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1
Intro and Topic OverviewThis is the intro for the course and an overview of the topics.
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2
From MVP Architecture to Scalable Infrastructure
Your MVP was built to validate, not to scale. Your new goal? Move from a fragile system to a resilient one without boiling the ocean.
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3
Hiring your First Teams
You, the founder, can’t be the only engineer and the only support forever. It’s going to take a village to be successful.
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4
Building Internal Processes & SOPs
"How do I deploy code?" "Where is the new customer pitch deck?" This tacit knowledge needs to come out of your head and into a formal process for others.
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5
Leveraging Automation to Reduce Operational Costs
Free up your smart but expensive employees to work on high-value problems.
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6
Multi-Region Cloud Deployment & Reliability Planning
Build resilience and have a plan for when (not if) things fail.
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7
Scaling Customer Support Without Losing Quality
You can't answer every support ticket forever. But hiring a support team doesn’t have to mean that "outsourced-feeling" support.
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8
Wrap Up
Final thoughts about the course and next steps.
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9
Course Materials
Google